Cloud Administrator Internship

Job Description

Internship Highlights

  • Gain exposure to Cloud Technology within a professional environment.
  • Expand your knowledge beyond the classroom.
  • Join a company who is using next-generation technology.


About Vault and our Customer Experience Team

Vault is one of the first cloud service providers globally to be certified by ASD at a ‘protected’ level. Vault is rapidly growing and is dedicated to providing sovereign, agile and hyper-scale cloud services to the Government and its partners.


Our Customer Experience team is a key component to our success. This team consists of talented Cloud Administrators to ensure our customers can achieve their business outcomes and operate at the highest level while using Vault’s cloud. This team solves many technical difficulties which our customers and clients may face when trying to use or access our secure cloud.


The Role

We are seeking an intern who is studying Computer Science, Engineering, or other related degrees to join our Technical Customer Experience team. Within this team, you will assist with day to day inquiries from our customers and employees and participate in providing workable solutions to help monitor the performance of our secure cloud.


Job Tasks and Projects

Work with the Customer Experience Team to demonstrate learning in the following areas:


  • Facilitate all the day to day requests from customers.
  • Develop a core knowledge base to ramp up self-service site for customers.
  • Participate in the ongoing health check of the cloud platform.
  • Provide workable solutions to help monitor the cloud platform and provide performance metrics.
  • Learn how to support cloud servers including security configurations, patching, and troubleshooting.
  • Gain experience in developing scripts and jobs for automating daily tasks.
  • Monitor automated systems recovery solutions.
  • Participate in validating new cloud features/services


Skills and Experience

Below is a list of the experience, skills and qualifications that will be required for you to be successful in this role.


  • Currently studying a degree in computer science, engineering, maths, etc.
  • Strong desire to forge a career in IT and a passion for cloud technology.
  • Exceptional communication skills both written and verbal.
  • Strong problem-solving skills.
  • The ability to multitask.



  • Linux exposure.
  • Enterprise networking exposure.
  • Familiarity with a cloud platform (Amazon EC2, Azure, Rackspace etc).


The outcome of this Internship

The successful Intern will be provided with hands-on experience in improving the customer experience within a technical team. This internship will provide students with the support to enter the workforce with commercial awareness and an understanding of Cloud technology.


Due to the nature of our business, it is essential that you are an Australian citizen and will possess or be willing to go through the process to obtain a security clearance.


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