Cloud Operations Engineer

Job Description

We are seeking applicants who possess good technical knowledge of Cloud services and an understanding of Cloud technologies!

Role Highlights

  • Work for an Australian company using next-generation technology.
  • Opportunity to work with within a flexible rotating roster.
  • Outstanding opportunity for career growth.

About Vault Cloud

Vault is one of the first cloud service providers globally to be certified by ASD at a ‘protected’ level. Vault is rapidly growing and is dedicated to providing sovereign, agile and hyper-scale cloud services to the Government and its partners.

The Role

Play an integral role in building Vault’s next-generation cloud architecture and run OpenStack on the latest hardware to take on the major players in the market. You will be ensuring a smooth and continuous cloud operation at high performance and availability. No proprietary solutions – we run almost exclusively on open source software.

Job Tasks and Responsibilities

The duties and tasks are varied and complex needing independent judgement. Below you will find a list of the key duties and responsibilities:

  • Review cloud performance and make the Cloud Developer team aware of shortcomings that should be resolved in future releases.
  • Perform continuous monitoring of the cloud and develop, test and deploy fixes for issues observed and reported.
  • Last level support, consulting and architectural automatization of all platform related processes for our internal and external cloud customers.
  • Development of new processes and involvement in project work.
  • Report incidents to the security team.
  • Perform scheduled and emergency work during and outside office hours.
  • Participate in the on-call roster.

Skills and Experience

Below is a list of the required experience, skills and qualifications that will allow you to be successful in this role.


  • In-depth experience running OpenStack in production
  • Detailed knowledge of Linux and KVM/QEMU (administration, networking, troubleshooting). Ubuntu/Debian experience is a plus.
  • Experience in scripting and software development (Python, Bash).
  • Knowledge about the inner workings of the Ceph and Swift storage platforms
  • Ability to build and use virtual environments (e.g. using Vagrant) via CI and use them to automate tests for code changes and deployments. We test OpenStack on OpenStack.
  • Deep understanding of IP networking and protocols
  • Experience in use of open source tools and systems; comfortable with open source community and collaborative merit-based work where all ideas are heard and the best ones are implemented.
  • Bachelor degree in Computer Science (or related degree and experience).

Desirable skills:

  • Automation with Ansible
  • Docker deployment
  • Windows administration, Powershell
  • System monitoring using Fluentd, Elasticsearch, Kibana, Prometheus, Cacti, Grafana, Nagios, Ceilometer, Ganglia
  • MySQL administration
  • Fortinet FortiOS, CoreOS, Brocade NOS, Cumulus Linux

Other skills include:

  • Ability to learn quickly and think ahead.
  • Tackle problems with persistence and endurance until the correct solution is found.
  • Ability to drill down on a problem yourself and solve bigger issues in a team.
  • Data Centre work experience (DC work is only occasionally required).
  • Good communication skills both written and verbal.
  • Ability to think strategically and execute quality output.
  • Strong time-management skills.
  • Hard working and passionate about career and making a difference.

Due to the nature of our business, it is essential that you are an Australian citizen and will possess or be willing to go through the process to obtain a security clearance.

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